How To Fix CRM_FS_TQ_PROC011 - Number of open items (&1) does not match expected number (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_TQ_PROC - FS: Process Functions for Termination Quotation

• Message number: 011

• Message text: Number of open items (&1) does not match expected number (&2)

What causes this issue?

The system read open items from the open item management system (FI-CA).
However, the number of items delivered by this system does not match the
expected number. This means that information was not returned for all
objects.

System Response

The system terminates processing.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_TQ_PROC011 - Number of open items (&1) does not match expected number (&2) ?

  The SAP error message CRM_FS_TQ_PROC011 indicates a discrepancy between the number of open items that the system has identified and the number of open items that it expected to find. This error typically occurs in the context of processing transactions in the SAP CRM (Customer Relationship Management) system, particularly in the Financial Services (FS) module.
  
  Cause:
  
  Data Inconsistency: The most common cause of this error is a mismatch in the data, which could be due to manual changes, incomplete transactions, or issues during data migration.
  Transaction Processing Issues: If transactions were not processed correctly or were interrupted, it could lead to an inconsistency in the number of open items.
  
  Configuration Issues: Incorrect configuration settings in the CRM or Financial Services module can also lead to this error.
  Database Issues: Problems with the database, such as corruption or locking issues, can cause discrepancies in the expected data.
  
  
  Solution:
  
  Check Open Items: Review the open items in the system