How To Fix CRM_FS_CHANGE815 - Exercise at contract header level cannot be executed with doc. flow &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 815

• Message text: Exercise at contract header level cannot be executed with doc. flow &1

What causes this issue?

Exercise of a change process at contract level is supported only by the
following settings in the document flow:
'1' new quotation document, new contract document
'3' optional quotation document, new contract item in the original
contract

System Response

Further processing is canceled with an error message.

How to fix this error?

Configure the appropriate Customizing setting.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE815 - Exercise at contract header level cannot be executed with doc. flow &1 ?

  The SAP error message "CRM_FS_CHANGE815: Exercise at contract header level cannot be executed with doc. flow &1" typically occurs in the context of contract management within the SAP CRM (Customer Relationship Management) module, particularly when dealing with financial services contracts.
  Cause:
  This error message indicates that there is an issue with the document flow associated with the contract you are trying to process. Specifically, it suggests that the system cannot execute the "exercise" action at the contract header level because the document flow is not in a state that allows this operation. Possible causes include:
  
  Incorrect Document Flow: The document flow for the contract may not be correctly set up or may be in an inconsistent state.
  Status Issues: The contract may be in a status that does not allow for the exercise action to be performed.
  Missing Data: Required data or prerequisites for executing the exercise action may be missing or incomplete.
  Configuration Issues: There may be configuration settings in the system that prevent the exercise action from being executed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Document Flow: Review the document flow associated with the contract. Ensure that all necessary documents are present and in the correct status.
  Verify Contract Status: Check the status of the contract. Ensure that it is in a state that allows for the exercise action. If necessary, change the status to one that permits this action.
  Review Required Data: Ensure that all required data for the exercise action is complete and accurate. This may include checking for missing fields or incorrect entries.
  Consult Configuration: If you have access to the configuration settings, review them to ensure that they are set up correctly for the exercise action to be executed.
  Check for Authorizations: Ensure that you have the necessary authorizations to perform the exercise action on the contract.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to contract management, such as CRMD_ORDER for managing contracts.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered the same issue.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM to further investigate the issue.