How To Fix CRM_FS_CHANGE812 - Possible vendor invoice with allowed partial quantity not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 812

• Message text: Possible vendor invoice with allowed partial quantity not permitted

What causes this issue?

<ZK>Vendor Invoice Optional/Required</> (crmv_cp_2000138) cannot be
activated in conjunction with <ZK>Change Process Allows Partial
Quantities </>(crmv_leas_proces).

System Response

Further processing is canceled with an error message.

How to fix this error?

Change the appropriate setting.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE812 - Possible vendor invoice with allowed partial quantity not permitted ?

  The SAP error message "CRM_FS_CHANGE812 Possible vendor invoice with allowed partial quantity not permitted" typically occurs in the context of the SAP CRM (Customer Relationship Management) system when dealing with vendor invoices and partial quantities. This error indicates that there is an issue with the way the invoice is being processed, particularly regarding the allowed quantities for the items being invoiced.
  Cause:
  
  Partial Quantity Restrictions: The error usually arises when the system is configured to not allow partial quantities for certain items or services, but the invoice being processed includes a partial quantity.
  Configuration Settings: The settings in the vendor master data or the material master data may restrict partial deliveries or invoicing.
  Document Flow Issues: There may be inconsistencies in the document flow, such as a mismatch between the purchase order and the invoice regarding the quantities.
  Business Rules: Specific business rules or policies may dictate that only full quantities can be invoiced, leading to this error when attempting to process a partial invoice.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to the vendor and material master data. Ensure that the settings allow for partial quantities if that is the desired behavior.
  
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and check the settings for "Logistics Execution" or "Purchasing" related to partial deliveries and invoicing.
  
  
  
  Review Purchase Order: Check the associated purchase order to see if it allows for partial deliveries. If the purchase order is set to not allow partial deliveries, you may need to adjust it or create a new purchase order that permits partial quantities.
  
  
  Adjust Invoice Quantity: If the business process allows, consider adjusting the invoice quantity to match the allowed full quantity as per the purchase order.
  
  
  Consult Business Rules: If there are specific business rules in place that restrict partial invoicing, consult with the relevant stakeholders to determine if an exception can be made or if the process needs to be adjusted.
  
  
  Error Logs and Debugging: If the issue persists, check the error logs for more detailed information about the error. You may also need to debug the transaction to identify the exact point of failure.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP documentation for CRM and invoicing processes to understand the expected behavior and configuration options.
  User Forums: Consider searching or posting in SAP community forums or user groups for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, it may be beneficial to engage with SAP support for further assistance.