How To Fix CRM_FS_CHANGE787 - Preceding document in postprocessing status; cannot be incepted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 787

• Message text: Preceding document in postprocessing status; cannot be incepted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE787 - Preceding document in postprocessing status; cannot be incepted ?

  The SAP error message CRM_FS_CHANGE787 indicates that there is a preceding document in a postprocessing status, which prevents the current document from being processed or incepted. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to change or process a document that is dependent on another document that is not yet completed or is in a state that does not allow further processing.
  Cause:
  
  Postprocessing Status: The preceding document (such as a sales order, service order, or any other related document) is still in a postprocessing state. This means that it has not been fully processed or completed, and therefore, the system does not allow further actions on the current document.
  Incomplete Data: The preceding document may have missing or incomplete data that needs to be resolved before proceeding.
  Locking Issues: The document may be locked by another user or process, preventing changes or updates.
  
  Solution:
  
  Check Preceding Document Status: Identify the preceding document that is causing the issue. You can do this by reviewing the document flow or logs in the SAP system.
  Complete Postprocessing: Ensure that the preceding document is fully processed. This may involve completing any required actions, such as approvals, updates, or data entry.
  Resolve Incomplete Data: If the preceding document has incomplete data, fill in the necessary information and save the document.
  Release Locks: If the document is locked, check if another user is currently working on it. If possible, coordinate with that user to release the lock or wait until they are finished.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the document types involved and their processing requirements.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the documents in question (e.g., CRM order management transactions).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Permissions: Ensure that you have the necessary permissions to make changes to the documents in question, as permission issues can also lead to processing errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.