How To Fix CRM_FS_CHANGE785 - Item category &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 785

• Message text: Item category &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE785 - Item category &1 not found ?

  The SAP error message "CRM_FS_CHANGE785 Item category &1 not found" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a specified item category in the configuration. This can happen during various processes, such as creating or modifying service orders, quotations, or other documents.
  Cause:
  
  Missing Item Category Configuration: The item category specified in the transaction does not exist in the system. This could be due to incorrect configuration or the item category not being defined in the relevant customizing settings.
  Incorrect Item Category Assignment: The item category might not be assigned to the relevant document type or may not be valid for the specific transaction you are trying to perform.
  Transport Issues: If the item category was recently created or modified in a different environment (like development) and not transported to the current environment (like production), it may not be available.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain item categories.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant area for item category configuration (e.g., Sales and Distribution or CRM).
  Verify that the item category in question is defined and correctly configured.
  
  
  
  Verify Document Type Assignment:
  
  Ensure that the item category is assigned to the correct document type.
  Check if the item category is valid for the type of transaction you are trying to execute.
  
  
  
  Transport the Configuration:
  
  If the item category was recently created or modified, ensure that it has been transported to the environment where you are encountering the error.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the item category.
  Consult with your SAP security team if needed.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to see where the error is triggered and gather more context about the missing item category.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator to check related configurations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on item categories and their configuration.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.