How To Fix CRM_FS_CHANGE783 - Action &1 not found in action profile &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FS_CHANGE - Messages for Changes to Leases

  • Message number: 783

  • Message text: Action &1 not found in action profile &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FS_CHANGE783 - Action &1 not found in action profile &2 ?

    The SAP error message "CRM_FS_CHANGE783 Action &1 not found in action profile &2" typically occurs in the context of SAP CRM (Customer Relationship Management) when an action that is expected to be executed is not defined in the specified action profile. This can happen during various processes, such as when trying to change or process a business transaction.

    Cause:

    1. Missing Action Definition: The action specified by &1 is not defined in the action profile specified by &2. This could be due to a configuration issue or an oversight during the setup of the action profiles.
    2. Incorrect Action Profile: The action profile being referenced may not be the correct one for the business transaction or process you are working with.
    3. Transport Issues: If the action profile was recently transported from another system, it may not have been transported correctly, or the action definitions may not have been included.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the action defined in the action profile.

    Solution:

    1. Check Action Profile Configuration:

      • Go to the transaction code CRMD_ORDER or SPRO to access the configuration settings for action profiles.
      • Verify that the action &1 is indeed defined in the action profile &2. If it is missing, you may need to create or modify the action profile to include the required action.
    2. Review Action Definitions:

      • Ensure that the action is correctly defined in the system. You can check this in the action definition settings.
      • If the action is missing, you may need to create it or adjust the existing configuration.
    3. Validate Transport Requests:

      • If the action profile was recently transported, check the transport logs to ensure that all necessary objects were included in the transport request.
      • If something is missing, you may need to re-transport the action profile or manually create the missing definitions.
    4. Check User Authorizations:

      • Ensure that the user executing the action has the necessary authorizations to perform the action. You can check this using transaction SU53 to analyze authorization issues.
    5. Consult Documentation:

      • Review SAP documentation or notes related to action profiles and actions in CRM for any specific guidance or known issues.

    Related Information:

    • Transaction Codes:
      • CRMD_ORDER: For managing CRM orders and checking action profiles.
      • SPRO: For accessing the configuration settings in SAP.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Action Profile Customization: Familiarize yourself with how to customize action profiles in SAP CRM, as this is crucial for resolving such issues.

    If the problem persists after checking the above points, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.

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