How To Fix CRM_FS_CHANGE200 - External allocation number not available for item &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FS_CHANGE - Messages for Changes to Leases

  • Message number: 200

  • Message text: External allocation number not available for item &1

  • Show details Hide details
  • What causes this issue?

    You have not specified an external allocation number for item &V1&.

    How to fix this error?

    Go to the item overview screen (<ZK>Item Overview</> tab page) and enter
    an external allocation number.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FS_CHANGE200 - External allocation number not available for item &1 ?

    The SAP error message "CRM_FS_CHANGE200 External allocation number not available for item &1" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with service orders or related documents. This error indicates that the system is unable to find an external allocation number for a specific item in the transaction you are trying to process.

    Cause:

    1. Missing External Allocation Number: The external allocation number for the specified item is not available in the system. This could be due to data not being properly transferred or created in the system.
    2. Data Inconsistency: There may be inconsistencies in the data between the CRM system and the backend system (like SAP ERP).
    3. Configuration Issues: The configuration settings for the service order or item type may not be set up correctly, leading to the inability to retrieve the external allocation number.
    4. Document Status: The status of the document or item may not allow for the retrieval of the external allocation number.

    Solution:

    1. Check External Allocation Number: Verify if the external allocation number exists for the item in question. You can do this by checking the relevant tables or using transaction codes that allow you to view allocation numbers.
    2. Data Synchronization: Ensure that the data between the CRM and backend systems is synchronized. If there are discrepancies, you may need to run data synchronization jobs or manually correct the data.
    3. Review Configuration: Check the configuration settings related to service orders and external allocation numbers. Ensure that all necessary settings are correctly configured.
    4. Document Status: Check the status of the document or item. If it is in a status that does not allow for changes or updates, you may need to change the status before proceeding.
    5. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
    6. Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDERADM_I, or others that may help you navigate and troubleshoot the issue.
    • Tables: Check relevant tables like CRMD_ORDER, CRMD_ORDERADM_H, or others that may store information about service orders and allocation numbers.
    • Documentation: Review SAP documentation or user manuals related to CRM service orders for additional context and troubleshooting steps.

    By following these steps, you should be able to identify the root cause of the error and implement a solution.

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