How To Fix CRM_FS_CHANGE174 - Item &1 belongs to a group; automatic acceptance not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 174

• Message text: Item &1 belongs to a group; automatic acceptance not possible

What causes this issue?

Item &SYST-MSGV1& belongs to a group. Groups cannot be processed with
automatic acceptance. The reason for this is that automatic acceptance
functions at item level and it is not possible to guarantee that the
other items in the group have already been released or also belong to a
change process for which automatic acceptance is active.

System Response

Automatic acceptance is not possible for this item.

How to fix this error?

Transfer all of the items in the group manually to a contract. To do so,
use the <ZK>Certificate of Acceptance</> and <ZK>Activate Contract</>
actions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE174 - Item &1 belongs to a group; automatic acceptance not possible ?

  The SAP error message CRM_FS_CHANGE174 indicates that an item in a sales order or service order belongs to a group, and therefore, automatic acceptance of changes is not possible. This typically occurs in the context of CRM (Customer Relationship Management) when trying to modify or process items that are part of a grouped structure, such as a bundle or a service package.
  Cause:
  
  Grouped Items: The item you are trying to change is part of a group (e.g., a bundle or a service package). In SAP, grouped items often have specific rules regarding how they can be modified.
  Automatic Acceptance Settings: The system is configured to prevent automatic acceptance of changes for items that belong to a group to maintain data integrity and ensure that all items in the group are processed consistently.
  
  Solution:
  
  Manual Acceptance: Instead of relying on automatic acceptance, you may need to manually accept the changes for the grouped items. This can involve reviewing the group and making necessary adjustments to each item.
  Check Group Configuration: Review the configuration of the group to see if there are settings that can be adjusted to allow for automatic acceptance. This may involve consulting with your SAP administrator or a functional consultant.
  Modify Group Structure: If appropriate, consider modifying the group structure to allow for more flexibility in handling changes. This could involve breaking the group or changing how items are associated.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling grouped items and the implications of changes in your particular version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_SERVICE to access and modify the relevant orders or service requests.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling grouped items.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to grouped items, as restrictions may be in place based on user roles.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.