How To Fix CRM_FS_CHANGE139 - The financing product does not exist in the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FS_CHANGE - Messages for Changes to Leases

  • Message number: 139

  • Message text: The financing product does not exist in the system

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  • What causes this issue?

    You have specified &V2& as the new financing product for the change
    process with the number &V1&. This product was not found in the system.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FS_CHANGE139 - The financing product does not exist in the system ?

    The SAP error message CRM_FS_CHANGE139 indicates that the financing product you are trying to use does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with financing products, such as loans or leasing options.

    Cause:

    1. Non-Existent Financing Product: The financing product you are trying to reference has not been created or is not active in the system.
    2. Incorrect Product ID: The product ID you are using may be incorrect or misspelled.
    3. Authorization Issues: The user may not have the necessary authorizations to access the financing product.
    4. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables.

    Solution:

    1. Check Product Existence:

      • Go to the relevant transaction (e.g., using transaction code CRMD_ORDER or CRM_FI) and verify if the financing product exists in the system.
      • Use the appropriate search criteria to find the financing product.
    2. Create or Activate Product:

      • If the product does not exist, you may need to create it. This can typically be done in the configuration settings for financing products.
      • Ensure that the product is active and properly configured.
    3. Verify Product ID:

      • Double-check the product ID you are using in your transaction. Ensure that it is correct and corresponds to an existing financing product.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access and use the financing product. This may involve checking user roles and permissions.
    5. Consult Documentation:

      • Review the SAP documentation or help files related to financing products for any specific configuration or setup requirements.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_FI, or any specific transaction related to financing products.
    • Configuration Settings: Review the configuration settings for financing products in the SAP system, which can usually be found in the IMG (Implementation Guide).
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may resolve the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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