How To Fix CRM_FS_CHANGE138 - You cannot change the financing product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 138

• Message text: You cannot change the financing product

What causes this issue?

You have specified a new financing product for change process &V2& with
the number &V1&. According to the Customizing settings, the financing
product for this change process cannot changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the financing product was assigned to the change process
by mistake. If this is not the case, check the settings in the IMG
activity <DS:SIMG.CRM_LEAS_CHNG>Make Settings for Change Processes</> in
Customizing for <ZK>Leasing and Asset Management</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE138 - You cannot change the financing product ?

  The SAP error message CRM_FS_CHANGE138, which states "You cannot change the financing product," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with financing products in a sales or service scenario. This error indicates that the system has restrictions on modifying the financing product associated with a particular transaction or document.
  Causes:
  
  
  Status of the Document: The document (e.g., sales order, contract) may be in a status that does not allow changes to the financing product. For example, if the document is already processed or completed, changes may be restricted.
  
  
  Business Rules: There may be specific business rules or configurations in place that prevent changes to the financing product once certain conditions are met (e.g., approval processes, payment schedules).
  
  
  Dependencies: The financing product may be linked to other components or processes that restrict changes. For instance, if there are already payments made or if the product is tied to a specific customer agreement.
  
  
  Authorization Issues: The user may not have the necessary authorizations to make changes to the financing product.
  
  
  Solutions:
  
  
  Check Document Status: Review the status of the document to ensure it is in a state that allows changes. If it is completed or locked, you may need to reverse or cancel the document before making changes.
  
  
  Review Business Rules: Consult with your SAP configuration team to understand any business rules that may be preventing the change. They may need to adjust the configuration if the current rules are too restrictive.
  
  
  Check Dependencies: Investigate any dependencies related to the financing product. If there are linked transactions or agreements, you may need to address those first.
  
  
  User Authorizations: Ensure that the user attempting to make the change has the appropriate authorizations. If not, the user may need to request additional permissions from the system administrator.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling financing products in your version of SAP CRM.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing financing products, such as CRM_ORDER, CRM_CONTRACT, etc.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Training and Documentation: Ensure that users are trained on the processes related to financing products to minimize errors and improve efficiency.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_FS_CHANGE138 error message.