How To Fix CRM_FS_CHANGE134 - Full quantity exceeded during split

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 134

• Message text: Full quantity exceeded during split

What causes this issue?

A complete quantity split is required for the change process &V2& with
the number &V1& at item level. The total for all the change processes
&V2& is a quantity of &V3&. The quantity to be split, however, is &V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the quantity for the change processes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE134 - Full quantity exceeded during split ?

  The SAP error message "CRM_FS_CHANGE134: Full quantity exceeded during split" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service orders, service confirmations, or similar transactions that involve splitting quantities. This error indicates that the system has encountered an issue where the quantity being processed exceeds the available quantity for a particular item or service.
  Cause:
  
  Quantity Mismatch: The most common cause of this error is that the quantity you are trying to split or confirm exceeds the total quantity available for that item or service in the order.
  Incorrect Configuration: There may be configuration issues in the service order or item settings that do not allow for the requested split.
  Data Inconsistencies: There could be inconsistencies in the data, such as incorrect item status or missing information that prevents the system from processing the split correctly.
  User Input Error: The user may have inadvertently entered a quantity that is higher than what is available.
  
  Solution:
  
  Check Available Quantity: Verify the total quantity available for the item or service in the order. Ensure that the quantity you are trying to split does not exceed this amount.
  Adjust Quantity: If the quantity exceeds the available amount, adjust the quantity you are trying to split or confirm to match the available quantity.
  Review Order Details: Check the details of the service order or item to ensure that all necessary information is correctly entered and that there are no discrepancies.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to service orders and item handling.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing: If changes are made, test the process again to ensure that the error does not recur.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to service order processing and quantity handling to ensure compliance with best practices.
  User Training: Ensure that users are trained on how to properly enter quantities and handle splits in the system to minimize user input errors.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.