How To Fix CRM_EXTBTIL007 - Object not found for key &1 - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXTBTIL - General Message Class for Interaction Layer

• Message number: 007

• Message text: Object not found for key &1 - &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXTBTIL007 - Object not found for key &1 - &2 ?

  The SAP error message CRM_EXTBTIL007, which states "Object not found for key &1 - &2," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific object based on the provided key values. The placeholders &1 and &2 usually represent specific identifiers related to the object that the system is trying to access.
  Causes:
  
  Non-Existent Object: The object you are trying to access (e.g., a business partner, transaction, or document) does not exist in the system.
  Incorrect Key Values: The key values provided may be incorrect or malformed, leading the system to search for an object that cannot be found.
  Authorization Issues: The user may not have the necessary authorizations to view or access the object.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
  System Configuration: The system may not be properly configured to recognize the object type or key.
  
  Solutions:
  
  Verify Object Existence: Check if the object with the specified key values actually exists in the system. You can do this by using transaction codes relevant to the object type (e.g., BP for business partners).
  Check Key Values: Ensure that the key values you are using are correct. Double-check for typos or formatting issues.
  Review Authorizations: Make sure that the user has the necessary permissions to access the object. You may need to consult with your SAP security team.
  Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies. You may need to consult with your SAP Basis or technical team for assistance.
  Consult Documentation: Review SAP documentation or notes related to the specific object type to ensure that you are following the correct procedures.
  Debugging: If you have access to development tools, you can debug the program to see where the error is occurring and gather more information about the missing object.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for the object type you are dealing with (e.g., BP for Business Partner, CRM_ORDER for CRM Orders).
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.