How To Fix CRM_EXTBTIL005 - Object not found for key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXTBTIL - General Message Class for Interaction Layer

• Message number: 005

• Message text: Object not found for key &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXTBTIL005 - Object not found for key &1 ?

  The SAP error message CRM_EXTBTIL005, which states "Object not found for key &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific object based on the key provided. This can happen in various scenarios, such as when trying to access a business partner, transaction, or other CRM-related objects.
  Causes:
  
  Incorrect Key: The key provided may be incorrect or does not exist in the database.
  Data Deletion: The object may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to access the object.
  System Configuration: There may be issues with the configuration of the CRM system or the integration with other systems.
  Data Synchronization Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues leading to missing data.
  
  Solutions:
  
  Verify the Key: Check the key you are using to ensure