How To Fix CRM_EXTBTIL003 - No query name was assigned for interaction layer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXTBTIL - General Message Class for Interaction Layer

• Message number: 003

• Message text: No query name was assigned for interaction layer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXTBTIL003 - No query name was assigned for interaction layer ?

  The SAP error message CRM_EXTBTIL003 indicates that there is no query name assigned for the interaction layer in the SAP CRM system. This error typically arises when the system is trying to access or display data in the interaction center or during the execution of a specific transaction that requires a query to be defined.
  
  Cause:
  
  Missing Query Assignment: The most common cause is that the interaction layer (like the interaction center) is trying to use a query that has not been defined or assigned in the system.
  
  Configuration Issues: There may be issues in the configuration settings related to the interaction layer or the queries that are supposed to be used.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the query or the interaction layer.
  System Customization: If the system has been customized, it is possible that the customizations have led to the removal or misconfiguration of the query.
  
  
  Solution:
  
  
  Check