How To Fix CRM_EXTBTIL008 - Object not valid for key &1 - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXTBTIL - General Message Class for Interaction Layer

• Message number: 008

• Message text: Object not valid for key &1 - &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXTBTIL008 - Object not valid for key &1 - &2 ?

  The SAP error message CRM_EXTBTIL008, which states "Object not valid for key &1 - &2," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the validity of an object associated with a specific key. This error can arise in various scenarios, such as when trying to access or manipulate business objects, transactions, or data records that are not valid or do not exist in the system.
  Causes:
  
  Invalid Object Key: The key specified in the error message does not correspond to a valid object in the database. This could be due to a typo, an object that has been deleted, or an object that has not been created yet.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables or incorrect relationships between objects.
  Authorization Issues: The user may not have the necessary authorizations to access the object associated with the key.
  System Configuration: There may be configuration issues in the CRM system that prevent the object from being recognized as valid.
  
  Solutions:
  
  Verify Object Key: Check the key values (&1 and &2) in the error message to ensure they are correct. Look for any typos or discrepancies.
  Check Object Existence: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check if the object exists in the database. If it does not exist, you may need to create it or restore it if it was deleted.
  Review Data Relationships: Investigate the relationships between the objects involved. Ensure that all necessary data entries are present and correctly linked.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the object. You can check this using transaction SU53 to analyze authorization failures.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  System Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking customizing settings or consulting with a functional consultant.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to the specific CRM module you are working with, as it may provide insights into common issues and their resolutions.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.