How To Fix CRM_EXT_REF802 - Error, no data transfer from BADI method CRM_EXT_REF_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXT_REF - Messages for Add. External References Set

• Message number: 802

• Message text: Error, no data transfer from BADI method CRM_EXT_REF_MERGE

What causes this issue?

In the BADI method CRM_EXT_REF_MERGE, the system issued the error
message 'error_occurred'.

System Response

The error is saved in the application log.
The data is not copied from the changing parameter.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXT_REF802 - Error, no data transfer from BADI method CRM_EXT_REF_MERGE ?

  The SAP error message CRM_EXT_REF802 indicates that there is an issue with data transfer in the context of the BADI (Business Add-In) method CRM_EXT_REF_MERGE. This error typically arises when the system is unable to merge external references due to missing or incorrect data.
  Cause:
  
  Missing Data: The error can occur if the required data for merging external references is not available or is incomplete.
  Incorrect Configuration: There may be issues with the configuration of the BADI implementation, leading to improper handling of data.
  Implementation Issues: If the BADI method has been implemented incorrectly or if there are errors in the custom code, it can lead to this error.
  Data Inconsistencies: Inconsistencies in the data being processed can also trigger this error, especially if the data does not meet the expected format or criteria.
  
  Solution:
  
  Check Data Availability: Ensure that all necessary data for the merge operation is available and correctly populated. This includes checking the external references being processed.
  Review BADI Implementation: If you have implemented the BADI method, review the code to ensure it is correctly handling the data. Look for any logical errors or missing handling for specific cases.
  Debugging: Use debugging tools to trace the execution of the BADI method and identify where the data transfer is failing. This can help pinpoint the exact cause of the error.
  Consult Documentation: Refer to SAP documentation for the BADI method CRM_EXT_REF_MERGE to understand its expected behavior and requirements.
  Check Configuration: Verify that the configuration settings related to external references and the BADI are correctly set up in your SAP system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on resolving it.
  
  Related Information:
  
  BADI (Business Add-In): A BADI is a way to enhance the standard functionality of SAP applications without modifying the original code. It allows for custom implementations to be added.
  CRM (Customer Relationship Management): SAP CRM is a part of the SAP Business Suite that helps organizations manage customer relationships and interactions.
  Error Handling: Proper error handling and logging mechanisms should be in place to capture and analyze errors like CRM_EXT_REF802 for future troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert who specializes in SAP CRM and BADIs.