How To Fix CRM_EXT_REF800 - *** BAdI call - error messages ***


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EXT_REF - Messages for Add. External References Set

  • Message number: 800

  • Message text: *** BAdI call - error messages ***

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_EXT_REF800 - *** BAdI call - error messages *** ?

    The SAP error message "CRM_EXT_REF800 BAdI call - error messages " typically indicates an issue related to a Business Add-In (BAdI) implementation in the SAP Customer Relationship Management (CRM) system. This error can occur when there is a problem with the BAdI implementation or when the BAdI is not properly configured.

    Cause:

    1. BAdI Implementation Issues: The BAdI might not be implemented correctly, or there could be an issue with the logic in the implementation.
    2. Missing or Inactive BAdI: The BAdI might not be activated in the system, or the implementation might be missing.
    3. Parameter Issues: Incorrect or missing parameters being passed to the BAdI can lead to this error.
    4. Authorization Issues: The user executing the transaction may not have the necessary authorizations to execute the BAdI.
    5. System Configuration: There may be configuration issues in the CRM system that affect the BAdI execution.

    Solution:

    1. Check BAdI Implementation:

      • Go to transaction SE18 to check the BAdI definition and SE19 to check the implementations.
      • Ensure that the BAdI is implemented correctly and that the logic is functioning as expected.
    2. Activate BAdI:

      • If the BAdI is not activated, activate it in transaction SE19.
    3. Review Parameters:

      • Check the parameters being passed to the BAdI. Ensure that all required parameters are being provided and are valid.
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to execute the BAdI. You can use transaction SU53 to check for authorization issues after the error occurs.
    5. Debugging:

      • If the issue persists, consider debugging the BAdI implementation to identify where the error occurs. You can set breakpoints in the BAdI implementation to trace the execution flow.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional guidance.
    7. System Logs:

      • Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • BAdI Documentation: Familiarize yourself with the specific BAdI documentation to understand its purpose and expected behavior.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to identify and resolve the issue related to the "CRM_EXT_REF800" error message in your SAP CRM system.

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