How To Fix CRM_EXT_REF801 - Error in BAdI method CRM_EXT_REF_CHECK

CRM_EXT_REF801 - Overview

• Message type: E = Error

• Message class: CRM_EXT_REF - Messages for Add. External References Set

• Message number: 801

• Message text: Error in BAdI method CRM_EXT_REF_CHECK

What causes this issue?

In the BADI method CRM_EXT_REF_CHECK, the system issued the error
message 'error_ocurred'.

System Response

The error is saved in the Application Log.

How to fix this error?

Remove the cause of the error.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_EXT_REF801 - Details

• The SAP error message CRM_EXT_REF801, which occurs in the context of the BAdI (Business Add-In) method CRM_EXT_REF_CHECK, typically indicates an issue related to external reference checks in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, such as incorrect or missing data, configuration issues, or problems with the implementation of the BAdI.
  
  Cause:
  
  Data Issues: The error may occur if the external reference data being checked is not valid or does not exist in the system.
  Configuration Problems: Incorrect configuration settings in the CRM system related to external references can lead to this error.
  BAdI Implementation: If the BAdI method CRM_EXT_REF_CHECK has been implemented incorrectly or if there are issues in the custom code, it can trigger this error.
  Missing Authorizations: Sometimes, the user executing the transaction may not have the necessary authorizations to access the external reference data.
  
  
  Solution:
  
  Check Data: Verify the external reference data being processed. Ensure that