How To Fix CRM_EXT_REF401 - Profile type &1 is not defined;


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EXT_REF - Messages for Add. External References Set

  • Message number: 401

  • Message text: Profile type &1 is not defined;

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_EXT_REF401 - Profile type &1 is not defined; ?

    The SAP error message "CRM_EXT_REF401 Profile type &1 is not defined" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access or utilize a profile type that has not been defined in the system. This can happen during various operations, such as data import, integration with other systems, or when executing specific transactions.

    Cause:

    1. Missing Profile Definition: The profile type specified (represented by &1 in the error message) has not been created or configured in the system.
    2. Incorrect Configuration: There may be a misconfiguration in the system where the profile type is expected but not properly set up.
    3. Data Migration Issues: If data is being migrated from another system, the profile type may not have been included in the migration process.
    4. Custom Development: If there are custom developments or enhancements, they may reference a profile type that does not exist.

    Solution:

    1. Define the Profile Type:

      • Go to the relevant configuration area in SAP CRM where profile types are defined.
      • Create a new profile type with the required attributes if it does not exist.
      • Ensure that the profile type is correctly configured according to your business requirements.
    2. Check Configuration:

      • Review the configuration settings related to the profile types in the CRM system.
      • Ensure that all necessary settings are in place and that the profile type is correctly linked to the relevant processes.
    3. Data Consistency Check:

      • If this error occurs during data import or migration, verify that the data being imported includes valid profile types that exist in the target system.
      • Correct any discrepancies in the data.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for guidance on how to define and manage profile types in CRM.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for CRM.
    • Profile Management: Familiarize yourself with the profile management functionalities in SAP CRM, as they are crucial for various CRM processes.
    • Custom Development: If custom developments are involved, review the code to ensure that it references valid and existing profile types.

    By following these steps, you should be able to resolve the error message and ensure that the necessary profile types are defined and configured correctly in your SAP CRM system.

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