How To Fix CRM_EXT_REF311 - Error when creating external references data with GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXT_REF - Messages for Add. External References Set

• Message number: 311

• Message text: Error when creating external references data with GUID &1

What causes this issue?

An error occured when attempting to create the Additional External
References.

System Response

Further Processing is Not Possible.

How to fix this error?

Contact system administration or SAP Support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXT_REF311 - Error when creating external references data with GUID &1 ?

  The SAP error message CRM_EXT_REF311 typically occurs when there is an issue with creating external reference data in the SAP Customer Relationship Management (CRM) system. This error is specifically related to the GUID (Globally Unique Identifier) that is being used in the process.
  
  Cause:
  The error can be caused by several factors, including:
  
  Invalid GUID: The GUID being used may not be valid or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to create external references.
  
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly for handling external references.
  System Errors: There could be underlying system errors or issues with the database that are preventing the creation of external references.
  
  
  Solution:
  To resolve the CRM_EXT_REF311 error, you can take the following steps:
  
  
  Check the GUID: Verify that