How To Fix CRM_EXT_REF301 - Error when reading external references data with GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXT_REF - Messages for Add. External References Set

• Message number: 301

• Message text: Error when reading external references data with GUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXT_REF301 - Error when reading external references data with GUID &1 ?

  The SAP error message CRM_EXT_REF301 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with reading external reference data associated with a GUID (Globally Unique Identifier). This error can arise due to various reasons, including data inconsistencies, missing entries, or configuration issues.
  
  Cause:
  
  Missing External Reference: The external reference data that corresponds to the provided GUID may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data stored in the database, such as orphaned records or incorrect mappings.
  Authorization Issues: The user may not have the necessary authorizations to access the external reference data.
  
  Configuration Issues: There may be configuration problems in the CRM system that prevent it from correctly accessing or interpreting the external reference data.
  
  
  Solution:
  
  Check External Reference Data: Verify that the external reference data associated with the GUID exists in the system. You can do this by querying the relevant database tables