How To Fix CRM_EXT_REF200 - ************* OB Layer ***************

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXT_REF - Messages for Add. External References Set

• Message number: 200

• Message text: ************* OB Layer ***************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXT_REF200 - ************* OB Layer *************** ?

  The SAP error message "CRM_EXT_REF200" typically relates to issues in the CRM (Customer Relationship Management) module, particularly concerning external references or data inconsistencies. This error can occur in various scenarios, such as during data transfer, integration with external systems, or when processing certain transactions.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect external reference IDs.
  Integration Issues: Problems with the integration between SAP CRM and other systems (like ERP or third-party applications) can lead to this error.
  Configuration Issues: Incorrect configuration settings in the CRM system or in the middleware used for data transfer can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user or system trying to access or modify the data can also result in this error.
  
  Solutions:
  
  Check Data Consistency: Verify the data being processed for any missing or incorrect external references. Ensure that all required fields are populated correctly.
  Review Integration Settings: If the error occurs during data transfer, check the integration settings and mappings between systems. Ensure that the external reference IDs are correctly configured.
  Configuration Review: Review the configuration settings in the CRM system to ensure they are set up correctly for the processes you are trying to execute.
  Authorization Check: Ensure that the user or system has the necessary authorizations to perform the actions that are causing the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure and the data involved.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the context of external references and how they are managed.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the "CRM_EXT_REF200" error and implement a suitable solution.