How To Fix CRM_EXT_REF101 - External references data could not be found for unique ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXT_REF - Messages for Add. External References Set

• Message number: 101

• Message text: External references data could not be found for unique ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXT_REF101 - External references data could not be found for unique ID &1 ?

  The SAP error message CRM_EXT_REF101 indicates that the system could not find external reference data for a unique ID specified in the operation. This error typically occurs in the context of Customer Relationship Management (CRM) when the system is trying to access or process data that is expected to be linked to an external reference but cannot find it.
  Causes:
  
  Missing External Reference Data: The unique ID referenced in the operation does not exist in the external system or database.
  Incorrect Configuration: The integration settings between SAP CRM and the external system may not be configured correctly.
  Data Synchronization Issues: There may be a delay or failure in the data synchronization process between SAP CRM and the external system.
  Data Deletion: The external reference data might have been deleted or archived, making it unavailable for the current operation.
  Incorrect Unique ID: The unique ID being referenced may be incorrect or malformed.
  
  Solutions:
  
  Verify Unique ID: Check the unique ID being referenced in the error message to ensure it is correct and exists in the external system.
  Check External System: Access the external system to confirm that the data associated with the unique ID is present and accessible.
  Review Integration Settings: Ensure that the integration settings between SAP CRM and the external system are correctly configured. This may involve checking middleware settings or connection parameters.
  Data Synchronization: If there are known issues with data synchronization, investigate and resolve those issues. This may involve re-running synchronization jobs or checking logs for errors.
  Consult Documentation: Review SAP documentation or notes related to CRM_EXT_REF101 for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and context.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to CRM data management, such as CRMD_ORDER for order management or CRMD_ORDERADM_H for order administration.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Check application logs (transaction SLG1) and system traces to gather more information about the error context and any underlying issues.
  
  By following these steps, you should be able to identify the root cause of the CRM_EXT_REF101 error and implement a suitable solution.