How To Fix CRM_EVENT024 - For the SAVE event, the call frequency (CB_FREQ) must be B or C

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EVENT - Message Class for Event Handler in CRM Transaction

• Message number: 024

• Message text: For the SAVE event, the call frequency (CB_FREQ) must be B or C

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EVENT024 - For the SAVE event, the call frequency (CB_FREQ) must be B or C ?

  The SAP error message CRM_EVENT024 indicates that there is an issue with the call frequency (CB_FREQ) setting for a specific event in the SAP CRM system. This error typically arises when the system expects the call frequency to be either 'B' (for "Batch") or 'C' (for "Call"), but it is set to a different value.
  
  Cause:
  The error occurs when:
  
  The configuration for the event handling in the CRM system is not set correctly.
  The call frequency for the SAVE event is set to a value other than 'B' or 'C'.
  There may be a custom implementation or enhancement that is incorrectly configured.
  
  
  Solution:
  To resolve the CRM_EVENT024 error, you can follow these steps:
  
  
  Check Event Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant section for CRM event management.
  Check the configuration for the event that is causing the error, specifically the call frequency settings.
  
  
  
  Adjust Call Frequency:
  
  Ensure that the call frequency