How To Fix CRM_EWA_NBUSINESS001 - Please identify an Account or an Object Address first.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EWA_NBUSINESS - Messages for Package CRM_EEWA_BUSINESS (W&R CRM Integration)

  • Message number: 001

  • Message text: Please identify an Account or an Object Address first.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_EWA_NBUSINESS001 - Please identify an Account or an Object Address first. ?

    The SAP error message CRM_EWA_NBUSINESS001 with the description "Please identify an Account or an Object Address first" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a specific account or object address to be selected or identified, but none has been provided.

    Cause:

    1. Missing Account/Object Address: The most common cause of this error is that the user has not selected or entered an account or object address before trying to execute a function that requires it.
    2. Incorrect Navigation: The user may have navigated to a transaction or function that expects an account or object address to be pre-defined, but the system does not have one available.
    3. Authorization Issues: In some cases, the user may not have the necessary authorizations to view or select accounts or object addresses.

    Solution:

    1. Select an Account/Object Address: Ensure that you have selected or entered a valid account or object address before proceeding with the action. This can usually be done by navigating to the relevant section of the CRM interface and selecting the appropriate account or address.
    2. Check for Required Fields: Make sure that all required fields are filled out correctly. If there are mandatory fields related to account or object address, they must be completed.
    3. Review Navigation Steps: If you are unsure how to select an account or object address, review the navigation steps or consult the user guide for the specific transaction you are trying to perform.
    4. Authorization Check: If you suspect that authorization might be an issue, contact your system administrator to verify that you have the necessary permissions to access the accounts or object addresses.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that deal with accounts and object addresses, such as BP (Business Partner) or CRMD_ORDER (CRM Order Management).
    • SAP Notes: Check for any relevant SAP Notes or documentation that might address this specific error message or provide additional troubleshooting steps.
    • User Training: If this error is common among users, consider providing additional training on how to properly navigate the CRM system and select accounts or object addresses.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.

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