How To Fix CRM_ESOA_MSG011 - Party: RoleCode &1 does not match RoleCodeCategory &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MSG - Error Message for Customer Quote ESOA Project

• Message number: 011

• Message text: Party: RoleCode &1 does not match RoleCodeCategory &2

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_ESOA_MSG011 - Party: RoleCode &1 does not match RoleCodeCategory &2 ?

  The SAP error message CRM_ESOA_MSG011 indicates that there is a mismatch between the Role Code and the Role Code Category in the context of a party in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is trying to assign a role to a party (such as a business partner) but finds that the role code does not correspond to the expected role code category.
  Cause:
  
  Role Code Mismatch: The role code assigned to the party does not match the role code category defined in the system. Each role code is associated with a specific category, and if they do not align, this error will occur.
  Configuration Issues: There may be configuration issues in the role management settings, where the role codes and their corresponding categories are not properly defined or linked.
  Data Entry Errors: Incorrect data entry when creating or modifying parties can lead to this mismatch.
  Custom Development: If there are custom developments or enhancements in the CRM system, they might not be handling role assignments correctly.
  
  Solution:
  
  Check Role Code and Category: Verify the role code and its corresponding role code category in the system. Ensure that the role code you are trying to assign is valid for the specified role code category.
  Review Configuration: Go to the configuration settings in the SAP CRM system and check the role management settings. Ensure that the role codes are correctly mapped to their respective categories.
  Correct Data Entry: If the error is due to incorrect data entry, correct the role code or category in the relevant business partner or party record.
  Use Transaction Codes: Use transaction codes like BP (Business Partner) to check and modify the business partner roles and their assignments.
  Consult Documentation: Refer to SAP documentation or help resources for detailed information on role management and configuration in SAP CRM.
  Debugging: If the issue persists, consider debugging the process to identify where the mismatch is occurring, especially if there are custom developments involved.
  
  Related Information:
  
  Role Management in SAP CRM: Understanding how roles and role categories work in SAP CRM is crucial. Each role can have specific attributes and functions, and they are used to define the relationship between business partners and the organization.
  Business Partner Master Data: Familiarize yourself with the business partner master data structure, as it plays a significant role in how roles are assigned and managed.
  SAP Notes and Support: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes that might address this specific error.
  
  By following these steps, you should be able to resolve the error message CRM_ESOA_MSG011 and ensure that the role codes and categories are correctly aligned in your SAP CRM system.