How To Fix CRM_ESOA_MSG013 - Attribute &2 cannot be mapped due to missing Customizing; no profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MSG - Error Message for Customer Quote ESOA Project

• Message number: 013

• Message text: Attribute &2 cannot be mapped due to missing Customizing; no profile

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MSG013 - Attribute &2 cannot be mapped due to missing Customizing; no profile ?

  The SAP error message CRM_ESOA_MSG013 indicates that there is an issue with mapping an attribute in the context of the Enterprise Services Orchestration Architecture (ESOA) in SAP CRM. Specifically, the error states that the attribute cannot be mapped due to missing Customizing, and it mentions that there is "no profile" available.
  Cause:
  
  
  Missing Customizing Settings: The error typically arises when the necessary customizing settings for the attribute mapping are not defined in the system. This could be due to:
  
  The required configuration not being set up in the SAP system.
  The relevant profiles or mappings not being created or activated.
  
  
  
  Profile Not Defined: The error also indicates that there is no profile defined for the attribute in question. Profiles are used to define how data is mapped and processed in the system.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for configuring the attribute mappings.
  Ensure that all necessary customizing settings for the attribute in question are correctly defined.
  
  
  
  Define or Activate Profiles:
  
  If a profile is required for the attribute mapping, check if it has been created. If not, you will need to create a new profile.
  If a profile exists but is not active, ensure that it is activated.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources related to the specific attribute and its mapping requirements. This can provide insights into what configurations are necessary.
  
  
  
  Check for Notes and Updates:
  
  Look for any SAP Notes or updates that might address this specific error or provide additional guidance on configuring the attribute mapping.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or SE80 (to check for relevant objects) during your troubleshooting.
  SAP Community: Engaging with the SAP Community forums can provide additional insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ESOA_MSG013 error in your SAP system.