How To Fix CRM_ESOA_MAP_GENERAL012 - Value &1 of attribute &2 cannot be mapped to internal format

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 012

• Message text: Value &1 of attribute &2 cannot be mapped to internal format

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL012 - Value &1 of attribute &2 cannot be mapped to internal format ?

  The SAP error message CRM_ESOA_MAP_GENERAL012 indicates that there is an issue with mapping a value of a specific attribute to an internal format within the SAP system. This typically occurs in scenarios involving data exchange or integration, such as when using SAP CRM with other systems or when processing data in a specific format.
  Cause:
  The error message is triggered when:
  
  The value provided for a specific attribute does not conform to the expected format or data type defined in the system.
  There may be a mismatch between the external data source and the internal representation in SAP.
  The attribute may have constraints or enumerations that the provided value does not satisfy.
  There could be a configuration issue in the mapping settings or data transformation rules.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Value: Verify the value of the attribute that is causing the error. Ensure that it matches the expected format, data type, and any constraints defined in the SAP system.
  
  
  Review Mapping Configuration: If you are using middleware or integration tools (like SAP PI/PO, SAP CPI), check the mapping configuration to ensure that the mappings are correctly defined and that the source values are being transformed appropriately.
  
  
  Consult Documentation: Refer to the SAP documentation for the specific attribute to understand its expected values and formats. This can help you identify what is causing the mismatch.
  
  
  Data Validation: Implement data validation checks before sending data to SAP to ensure that all values conform to the expected formats.
  
  
  Debugging: If you have access to the backend, you can use transaction codes like SLG1 (Application Log) to check for more detailed error logs that might provide additional context about the error.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Data Types: Familiarize yourself with the data types and formats used in SAP CRM for the attributes you are working with.
  Integration Scenarios: If this error occurs during integration, review the integration scenario and ensure that all mappings and transformations are correctly set up.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.