How To Fix CRM_ESOA_MAP_GENERAL010 - AgencyID &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 010

• Message text: AgencyID &1 is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL010 - AgencyID &1 is not supported ?

  The SAP error message "CRM_ESOA_MAP_GENERAL010 AgencyID &1 is not supported" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the Agency ID being used in a transaction or process. This error indicates that the specified Agency ID is not recognized or supported by the system.
  Cause:
  
  Invalid Agency ID: The Agency ID provided in the transaction does not exist in the system or is incorrectly entered.
  Configuration Issues: The Agency ID may not be properly configured in the system settings or may not be assigned to the relevant organizational units.
  Data Consistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that map Agency IDs to their respective configurations.
  Version Compatibility: The Agency ID may not be supported in the current version of the SAP system you are using.
  
  Solution:
  
  Verify Agency ID: Check the Agency ID being used in the transaction. Ensure that it is correctly entered and exists in the system.
  Check Configuration: Go to the configuration settings in SAP and verify that the Agency ID is properly set up. This may involve checking the relevant customizing settings in the SAP CRM module.
  Consult Documentation: Review the SAP documentation or help files related to Agency IDs to ensure that you are using a valid and supported ID.
  Data Consistency Check: Perform a consistency check on the relevant tables to ensure that all necessary entries are present and correctly configured.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or additional configuration settings.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to CRM configuration, such as SPRO for customizing settings.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide updates and patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.