How To Fix CRM_ESOA_MAP_GENERAL014 - Either attribute &1 or &2 or &3 must be supplied

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 014

• Message text: Either attribute &1 or &2 or &3 must be supplied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL014 - Either attribute &1 or &2 or &3 must be supplied ?

  The SAP error message CRM_ESOA_MAP_GENERAL014 indicates that a required attribute is missing in the context of a CRM (Customer Relationship Management) operation, particularly when dealing with Enterprise Services or the Enterprise Services Orchestration Architecture (ESOA). The message specifies that at least one of the attributes listed (either &1, &2, or &3) must be supplied for the operation to proceed.
  Cause:
  This error typically occurs when:
  
  A required field in a service call or data mapping is not provided.
  The system expects certain attributes to be present in the request, but they are either missing or not correctly populated.
  There may be a misconfiguration in the service interface or the data model.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Service Call: Review the service call that triggered the error. Ensure that at least one of the required attributes (&1, &2, or &3) is included in the request.
  
  
  Review the Mapping: If you are using a mapping or transformation, check the mapping logic to ensure that it correctly populates the required attributes.
  
  
  Consult Documentation: Refer to the relevant SAP documentation for the specific service you are using. This documentation often outlines the required fields and their expected formats.
  
  
  Debugging: If you have access to debugging tools, you can trace the execution of the service call to identify where the missing attribute is supposed to be populated.
  
  
  Check Custom Code: If there is any custom code involved in the process, review it to ensure that it correctly handles the required attributes.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for logs related to the error, which may provide more details.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By ensuring that the required attributes are correctly supplied in your service calls, you should be able to resolve the error and proceed with your CRM operations.