How To Fix CRM_ESOA_DATES_MSGCL018 - &1: Time stamp to missing for role code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

• Message number: 018

• Message text: &1: Time stamp to missing for role code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL018 - &1: Time stamp to missing for role code &2 ?

  The SAP error message CRM_ESOA_DATES_MSGCL018 indicates that there is a missing time stamp for a specific role code in the context of CRM (Customer Relationship Management) processes. This error typically arises when the system expects a time stamp to be associated with a particular role but cannot find it.
  Cause:
  
  Missing Time Stamp: The primary cause of this error is that the time stamp for the specified role code is not maintained in the system. This could happen due to data entry errors, incomplete configuration, or missing data in the relevant tables.
  Role Code Issues: The role code specified in the error message may not be correctly defined or may not have the necessary time stamp data associated with it.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from retrieving the required time stamp.
  
  Solution:
  
  Check Role Code Configuration: Verify that the role code mentioned in the error message is correctly configured in the system. Ensure that it is defined in the relevant customizing settings.
  Maintain Time Stamp: If the role code is valid, check if the time stamp is missing. You may need to enter or update the time stamp for the role code in the relevant transaction or customizing settings.
  Data Consistency Check: Run consistency checks on the data related to the role code to ensure that all necessary information is present and correctly linked.
  Review Custom Code: If there are any custom developments or enhancements in your SAP system, review them to ensure they are not interfering with the standard behavior of the CRM module.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or CRMD_ORDER (CRM Order Management) to check and maintain the relevant data.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address the issue.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ESOA_DATES_MSGCL018 error message.