How To Fix CRM_ESOA_DATES_MSGCL017 - &1: Time stamp from missing for role code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

• Message number: 017

• Message text: &1: Time stamp from missing for role code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL017 - &1: Time stamp from missing for role code &2 ?

  The SAP error message CRM_ESOA_DATES_MSGCL017 typically indicates that there is a missing time stamp for a specific role code in the context of the SAP Customer Relationship Management (CRM) system. This error often arises in scenarios involving the management of business partner roles, where certain time-dependent data is required.
  Cause:
  The error message is triggered when the system expects a time stamp for a specific role code, but it is not found. This can happen due to several reasons:
  
  Data Inconsistency: The data for the business partner or role may be incomplete or incorrectly maintained.
  Configuration Issues: There may be issues with the configuration of the roles in the system.
  Missing Entries: The required time stamp entries for the role code may not have been created or may have been deleted.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Role Configuration:
  
  Go to the configuration settings for business partner roles in the SAP system.
  Ensure that the role code in question is correctly configured and that all necessary time-dependent data is maintained.
  
  
  
  Verify Business Partner Data:
  
  Use transaction codes like BP (Business Partner) to check the details of the business partner associated with the role code.
  Look for any missing time stamps or inconsistencies in the role assignments.
  
  
  
  Maintain Missing Time Stamps:
  
  If you identify that a time stamp is indeed missing, you may need to create or update the relevant entries for the role code.
  Ensure that the time stamps are correctly set to reflect the valid periods for the role.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve underlying issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner management and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to CRM_ESOA_DATES_MSGCL017 for any specific fixes or recommendations provided by SAP.
  Role Management: Understanding how roles are managed in SAP CRM can help in troubleshooting similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.