How To Fix CRM_ESOA_ATTCHFLDR004 - MIMECode in document does not match MIMECode in FileContentBinaryObject

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_ATTCHFLDR - Messages for Mapping Attachments

• Message number: 004

• Message text: MIMECode in document does not match MIMECode in FileContentBinaryObject

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_ATTCHFLDR004 - MIMECode in document does not match MIMECode in FileContentBinaryObject ?

  The SAP error message CRM_ESOA_ATTCHFLDR004 indicates a mismatch between the MIME type specified in the document and the MIME type of the actual content being uploaded or processed. This error typically occurs in scenarios involving attachments or documents in SAP CRM (Customer Relationship Management) systems, particularly when dealing with file uploads or document management.
  Cause:
  
  MIME Type Mismatch: The MIME type defined in the document metadata does not match the MIME type of the file content being uploaded. For example, if the document is defined as a PDF but the uploaded file is actually a Word document, this error will occur.
  Incorrect File Handling: The file may have been altered or corrupted during the upload process, leading to a mismatch.
  Configuration Issues: There may be issues with the configuration of the document management system or the way MIME types are handled in the SAP system.
  
  Solution:
  
  Verify MIME Types: Check the MIME type of the file you are trying to upload. Ensure that it matches the MIME type defined in the document metadata. You can use tools or libraries to check the MIME type of the file.
  Re-upload the Document: If the file was altered or corrupted, try re-uploading the document to see if the issue persists.
  Update Document Metadata: If the file is indeed of a different type, update the document metadata to reflect the correct MIME type before uploading.
  Check Configuration: Review the configuration settings in SAP related to document management and MIME type handling. Ensure that the system is set up to recognize the MIME types you are working with.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently updates its systems, and there may be known issues or fixes available.
  
  Related Information:
  
  MIME Types: MIME (Multipurpose Internet Mail Extensions) types are a way to describe the content type of a file. Common MIME types include application/pdf for PDF files, application/msword for Word documents, and image/jpeg for JPEG images.
  SAP Documentation: Refer to the official SAP documentation for more details on document management and MIME type handling in SAP CRM.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.