How To Fix CRM_ESOA_ATTCHFLDR002 - Name of document does not match PathName

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_ATTCHFLDR - Messages for Mapping Attachments

• Message number: 002

• Message text: Name of document does not match PathName

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_ATTCHFLDR002 - Name of document does not match PathName ?

  The SAP error message CRM_ESOA_ATTCHFLDR002 indicates that there is a mismatch between the name of a document and its specified path in the system. This error typically occurs in the context of document management within SAP CRM (Customer Relationship Management) when trying to attach or access documents.
  Cause:
  
  Document Name Mismatch: The name of the document being referenced does not match the expected name in the specified path.
  Path Issues: The path where the document is stored may be incorrect or not accessible.
  Document Deletion or Movement: The document may have been deleted or moved to a different location, leading to a mismatch.
  Configuration Issues: There may be configuration issues in the document management settings that are causing the mismatch.
  
  Solution:
  
  Verify Document Name: Check the name of the document you are trying to access or attach. Ensure it matches exactly with what is expected in the system.
  Check Document Path: Confirm that the path specified for the document is correct and that the document exists in that location.
  Re-upload Document: If the document has been moved or deleted, try re-uploading it to the correct path.
  Review Configuration: Check the configuration settings in SAP CRM related to document management to ensure they are set up correctly.
  Authorization Check: Ensure that you have the necessary authorizations to access the document in the specified path.
  Consult Logs: Look at the application logs for more detailed error messages that might provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for CRM and document management to understand the expected behavior and configuration settings.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CRM_ESOA_ATTCHFLDR002.