How To Fix CRM_ESOA_ACT004 - Description for &1: &2 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_ACT -

• Message number: 004

• Message text: Description for &1: &2 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_ACT004 - Description for &1: &2 could not be found ?

  The SAP error message CRM_ESOA_ACT004 typically indicates that a specific object or entity referenced in the system could not be found. This error is often related to the Enterprise Services Orchestration (ESO) framework within SAP CRM, where the system is unable to locate a required service or object.
  Cause:
  
  Missing Object: The object (e.g., a business partner, transaction, or service) that the system is trying to access does not exist in the database.
  Incorrect Configuration: There may be a misconfiguration in the service or the related settings that leads to the system being unable to find the object.
  Authorization Issues: The user may not have the necessary permissions to access the object, leading to the system being unable to retrieve it.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries or incorrect references in the database.
  
  Solution:
  
  Check Object Existence: Verify that the object referenced in the error message actually exists in the system. You can do this by checking the relevant transaction codes or tables.
  Review Configuration: Ensure that the configuration settings for the service or object are correct. This may involve checking the service definitions, mappings, and any related settings in the SAP system.
  Authorization Check: Confirm that the user has the necessary authorizations to access the object. You may need to review the user roles and permissions.
  Data Consistency Check: Run consistency checks on the relevant data to ensure that there are no missing or incorrect entries. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  Logs and Traces: Check the application logs (transaction SLG1) and any relevant traces to gather more information about the error and its context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Enterprise Services Orchestration framework to understand the expected configurations and object relationships.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.