How To Fix CRM_ES_EXTRACTION020 - Parallel extraction with mass access finished at &1, returning &2 entries

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES_EXTRACTION - Messages for data extraction

• Message number: 020

• Message text: Parallel extraction with mass access finished at &1, returning &2 entries

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES_EXTRACTION020 - Parallel extraction with mass access finished at &1, returning &2 entries ?

  The SAP error message CRM_ES_EXTRACTION020 indicates that a parallel extraction process using mass access has completed, but it returned a number of entries that may not meet expectations. This message typically arises in the context of data extraction processes in SAP Customer Relationship Management (CRM) systems, particularly when dealing with large datasets.
  Cause:
  
  Data Volume: The extraction process may have been configured to handle a large volume of data, but the actual number of entries returned is less than anticipated.
  Selection Criteria: The selection criteria used for the extraction may be too restrictive, leading to fewer entries being returned.
  Data Availability: There may be issues with data availability in the source system, such as missing or incomplete records.
  Parallel Processing Issues: If the extraction is running in parallel, there may be contention or resource limitations affecting the number of entries processed.
  Configuration Issues: There may be configuration settings in the extraction process that limit the number of records returned.
  
  Solution:
  
  Review Selection Criteria: Check the selection criteria used for the extraction. Ensure that they are set correctly and are not overly restrictive.
  Check Data Availability: Verify that the data you expect to extract is available in the source system. This may involve checking the underlying tables or data sources.
  Adjust Parallel Processing Settings: If applicable, review the settings for parallel processing. You may need to adjust the number of parallel processes or the resources allocated to them.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) or SM21 (System Log) to check for any system performance issues or errors that may have occurred during the extraction.
  Increase Data Limits: If the extraction is limited by configuration settings, consider increasing the limits to allow for more entries to be returned.
  Consult Documentation: Refer to SAP documentation or notes related to the specific extraction process you are using for any known issues or additional configuration options.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) or RSO2 (DataSource Maintenance) for managing data sources and extractions.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM extraction process.
  Performance Tuning: Consider performance tuning for the extraction process, which may involve optimizing database queries or adjusting system parameters.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and information about the extraction process.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ES_EXTRACTION020 error message.