How To Fix CRM_ES_ATTACH_CUST002 - You cannot view all matched attachments

CRM_ES_ATTACH_CUST002 - Overview

• Message type: E = Error

• Message class: CRM_ES_ATTACH_CUST - Message Class of Attachment Enterprise Search

• Message number: 002

• Message text: You cannot view all matched attachments

What causes this issue?

Some of the attachments may have already been deleted, or you may have
no authorization to view these attachments.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator to do index or grant you the required
authorization.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES_ATTACH_CUST002 - You cannot view all matched attachments ?

  The SAP error message CRM_ES_ATTACH_CUST002 ("You cannot view all matched attachments") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or view attachments related to a business object (like a sales order, service request, etc.) but is restricted from doing so due to certain conditions.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view all attachments. This can be due to role restrictions or missing permissions in the SAP system.
  Attachment Status: Some attachments may be in a status that prevents them from being viewed by certain users. For example, attachments marked as confidential or restricted.
  System Configuration: There may be configuration settings in the SAP system that limit the visibility of attachments based on certain criteria (e.g., document types, user groups).
  Technical Issues: There could be technical issues such as system bugs, inconsistencies in the database, or problems with the attachment service.
  
  Solutions:
  
  Check Authorizations: