How To Fix CRM_ES397 - DB table &1 not supported

CRM_ES397 - Overview

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 397

• Message text: DB table &1 not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES397 - DB table &1 not supported ?

  The SAP error message "CRM_ES397 DB table &1 not supported" typically indicates that there is an issue with a database table that is not supported or recognized by the system in the context of the operation you are trying to perform. This error can occur in various scenarios, particularly when dealing with CRM (Customer Relationship Management) functionalities.
  Causes:
  
  Unsupported Table: The table referenced in the error message (&1) may not be part of the CRM data model or may not be supported for the operation you are attempting.
  Custom Development: If there are custom developments or modifications in the system, it may lead to references to unsupported tables.
  Data Model Changes: Changes in the data model, such as upgrades or patches, may render certain tables unsupported.
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
  Missing Authorizations: Lack of proper authorizations to access certain tables can also trigger this error.
  
  Solutions:
  
  Check Table