How To Fix CRM_ES399 - Template may not be transferred. Maintain it in Enterpise Search Modeler.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 399

• Message text: Template may not be transferred. Maintain it in Enterpise Search Modeler.

What causes this issue?

The data provider of the template has been changed.

System Response

The template you have chosen may no longer be transferred.

How to fix this error?

You can maintain the template directly in the Enterprise Search Modeler,
transaction ESH_MODELER.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES399 - Template may not be transferred. Maintain it in Enterpise Search Modeler. ?

  The SAP error message CRM_ES399, which states "Template may not be transferred. Maintain it in Enterprise Search Modeler," typically occurs in the context of SAP CRM when there is an issue with the configuration of the Enterprise Search Modeler. This error indicates that a search template that you are trying to use or transfer is not properly maintained or configured in the Enterprise Search Modeler.
  Cause:
  
  Missing Template Configuration: The search template you are trying to use has not been defined or is incomplete in the Enterprise Search Modeler.
  Incorrect Settings: There may be incorrect settings or parameters in the search model that prevent the template from being recognized or transferred.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the search templates in the Enterprise Search Modeler.
  System Configuration: There may be issues with the overall configuration of the Enterprise Search in the SAP system.
  
  Solution:
  To resolve the CRM_ES399 error, follow these steps:
  
  
  Access Enterprise Search Modeler:
  
  Go to the SAP GUI and navigate to the Enterprise Search Modeler (transaction code: ESEARCH or ESEARCH_MODEL).
  
  
  
  Check Template Configuration:
  
  Look for the specific search template that is causing the issue. Ensure that it is properly defined and all required fields are filled out.
  If the template is missing, create a new search template or modify an existing one to meet the necessary criteria.
  
  
  
  Maintain Search Model:
  
  Ensure that the search model associated with the template is correctly configured. This includes checking the data sources, search criteria, and any filters that may be applied.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access and modify the search templates. If not, work with your SAP security team to grant the required permissions.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the search functionality to ensure that the template can now be transferred and used without errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring the Enterprise Search Modeler and troubleshooting related issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the CRM_ES399 error and successfully maintain your search templates in the Enterprise Search Modeler.