How To Fix CRM_ES380 - Client copy failed; target client may not be the modeling client

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 380

• Message text: Client copy failed; target client may not be the modeling client

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES380 - Client copy failed; target client may not be the modeling client ?

  The SAP error message "CRM_ES380 Client copy failed; target client may not be the modeling client" typically occurs during a client copy operation in the SAP Customer Relationship Management (CRM) system. This error indicates that the target client you are trying to copy data into is not set up correctly as a modeling client.
  Cause:
  
  Modeling Client Configuration: The modeling client is the client from which the data is copied. If the target client is not configured as a modeling client, the system will not allow the copy operation to proceed.
  Client Copy Settings: The settings for the client copy may not be correctly defined, leading to the error.
  Authorization Issues: There may be insufficient authorizations for the user performing the client copy, which can lead to failures in the process.
  
  Solution:
  
  
  Check Client Configuration:
  
  Ensure that the target client is correctly set up as a modeling client. You can do this by checking the client settings in transaction SCC4.
  The modeling client should be defined in the system and should have the necessary configurations.
  
  
  
  Use the Correct Client:
  
  Make sure you are using the correct source and target clients for the copy operation. The source client should be the modeling client, and the target client should be the one you want to copy data into.
  
  
  
  Review Client Copy Profile:
  
  Check the client copy profile being used. Ensure that it is configured correctly and that it allows for the type of data you are trying to copy.
  
  
  
  Authorization Check:
  
  Verify that the user performing the client copy has the necessary authorizations. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. Sometimes, there are known issues or patches that can resolve the problem.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the failure.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCC4: Client Administration
  SCCL: Local Client Copy
  SCC3: Remote Client Copy
  
  
  SAP Documentation: Refer to the official SAP documentation for client copy procedures and best practices.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.