How To Fix CRM_ES377 - Transfer of template response to Enterprise Search successful

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 377

• Message text: Transfer of template response to Enterprise Search successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES377 - Transfer of template response to Enterprise Search successful ?

  The SAP error message CRM_ES377, which states "Transfer of template response to Enterprise Search successful," is not necessarily an error in the traditional sense. Instead, it indicates that the transfer of a template response to the Enterprise Search system was successful. However, it may be accompanied by other messages or issues that could lead to confusion.
  Cause:
  
  Template Response Transfer: This message typically occurs when there is a process involving the transfer of data or templates from the CRM system to the Enterprise Search system.
  Configuration Issues: There may be configuration settings in the CRM or Enterprise Search that are not aligned, leading to unexpected behavior.
  Data Synchronization: If there are issues with data synchronization between the CRM and the Enterprise Search, it may trigger this message.
  Search Indexing: If the search index is not updated or is in a state that does not reflect the latest data, it may lead to confusion regarding the success of the transfer.
  
  Solution:
  
  Check Configuration: Ensure that the configuration settings for both the CRM and Enterprise Search are correctly set up. This includes checking the connection settings and ensuring that the necessary services are running.
  Monitor Data Transfer: Use transaction codes like SM37 to monitor background jobs related to data transfer and ensure that they are completing successfully.
  Re-indexing: If there are issues with search results, consider re-indexing the data in the Enterprise Search. This can often resolve discrepancies in search results.
  Review Logs: Check the application logs (transaction SLG1) for any related messages that might provide more context or detail about the transfer process.
  Consult Documentation: Refer to SAP documentation or notes related to Enterprise Search and CRM integration for any specific recommendations or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to CRM and Enterprise Search integration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar messages and what solutions they found effective.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve underlying issues.
  
  If the message is causing functional issues or if you are experiencing unexpected behavior, it may be beneficial to reach out to SAP support for further assistance.