How To Fix CRM_ES368 - Check reference fields and tables for structure &2 of template &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 368

• Message text: Check reference fields and tables for structure &2 of template &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES368 - Check reference fields and tables for structure &2 of template &1 ?

  The SAP error message CRM_ES368, which states "Check reference fields and tables for structure &2 of template &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data structure or configuration of a template. This error indicates that there is a problem with the reference fields or tables associated with a specific structure in the template.
  Cause:
  
  Missing or Incorrect Configuration: The structure defined in the template may not have the correct reference fields or may be missing required fields.
  Data Inconsistency: There may be inconsistencies in the data that is being processed, such as missing entries in the database tables that the template relies on.
  Custom Development Issues: If there are custom enhancements or modifications made to the standard SAP CRM functionality, these could lead to discrepancies in the expected data structure.
  Transport Issues: If the template was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to missing or incomplete data.
  
  Solution:
  
  Check Template Configuration: Review the configuration of the template in the SAP system. Ensure that all required fields and reference tables are correctly defined and populated.
  Validate Data: Check the underlying data in the database tables associated with the template. Ensure that all necessary entries exist and that there are no inconsistencies.
  Review Custom Code: If there are any custom developments related to the template, review the code to ensure that it is correctly handling the data structures and reference fields.
  Transport Validation: If the issue arose after a transport, verify that the transport was successful and that all necessary objects were included. You may need to re-transport or manually adjust the configuration.
  Consult Documentation: Refer to SAP documentation or notes related to the specific template and structure to ensure compliance with best practices.
  Debugging: If the issue persists, consider using debugging tools to trace the execution and identify where the error is occurring in the code.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER for managing CRM orders) that may help in reviewing and adjusting the template settings.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.