How To Fix CRM_ES320 - Internal error in Enterprise Search invocation

CRM_ES320 - Overview

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 320

• Message text: Internal error in Enterprise Search invocation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES320 - Internal error in Enterprise Search invocation ?

  The SAP error message "CRM_ES320 Internal error in Enterprise Search invocation" typically indicates an issue with the Enterprise Search functionality within the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including configuration issues, system inconsistencies, or problems with the underlying search infrastructure.
  Causes:
  
  
  Configuration Issues: Incorrect or incomplete configuration of the Enterprise Search settings in the SAP system.
  Indexing Problems: Issues with the indexing of data that the Enterprise Search relies on, which may lead to failures in search queries.
  System Inconsistencies: Problems with the underlying database or inconsistencies in the data model.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the search.
  Technical Errors: Bugs or technical errors in the SAP system or the Enterprise Search component.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for Enterprise Search in the SAP system. Ensure that all necessary parameters are correctly set.
  Use transaction code ESH_COCKPIT to access the Enterprise Search Cockpit