How To Fix CRM_ES319 - Failed to set administration data to database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 319

• Message text: Failed to set administration data to database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES319 - Failed to set administration data to database ?

  The SAP error message "CRM_ES319 Failed to set administration data to database" typically indicates an issue with the system's ability to save or update administrative data in the database. This can occur in various contexts within the SAP Customer Relationship Management (CRM) module.
  Possible Causes:
  
  Database Locking Issues: The database table may be locked by another transaction, preventing the current operation from completing.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation.
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing mandatory fields or invalid data formats.
  Technical Issues: There could be underlying technical issues with the database or the SAP system itself, such as connectivity problems or database corruption.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may be causing conflicts or errors during the data update process.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database tables that might be causing the issue. If locks are found, you may need to wait for them to be released or contact the user holding the lock.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can check this using transaction SU53 to analyze authorization failures.
  Validate Data: Review the data being processed to ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  Check System Logs: Use transaction SLG1 to check the application logs for any additional error messages or details that could provide more context about the failure.
  Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical expertise.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  System Restart: In some cases, restarting the application server or the entire SAP system may resolve temporary issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the problem persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the "CRM_ES319 Failed to set administration data to database" error in your SAP system.