How To Fix CRM_ES318 - Only one modeling client is allowed (table CRMD_ES_CLIENT)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 318

• Message text: Only one modeling client is allowed (table CRMD_ES_CLIENT)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES318 - Only one modeling client is allowed (table CRMD_ES_CLIENT) ?

  The SAP error message CRM_ES318: Only one modeling client is allowed (table CRMD_ES_CLIENT) typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration of the modeling client in the system. This error indicates that the system has detected multiple entries in the table CRMD_ES_CLIENT, which is not allowed as only one modeling client should be defined.
  Cause:
  
  Multiple Entries in CRMD_ES_CLIENT: The primary cause of this error is that there are multiple entries in the CRMD_ES_CLIENT table. This table is meant to hold only one entry for the modeling client, and having more than one violates the system's constraints.
  Incorrect Configuration: The system may have been incorrectly configured, leading to the creation of multiple modeling clients.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), it might have led to inconsistencies in the modeling client configuration.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the CRMD_ES_CLIENT Table:
  
  Use transaction code SE11 or SE16 to view the contents of the CRMD_ES_CLIENT table.
  Check how many entries exist in this table.
  
  
  
  Delete Extra Entries:
  
  If you find more than one entry, you will need to delete the extra entries, leaving only the correct modeling client entry.
  Be cautious when deleting entries; ensure you have a backup or that you are aware of the implications of removing data from this table.
  
  
  
  Maintain the Modeling Client:
  
  If you need to create or maintain the modeling client, use transaction code CRMD_ORDER or CRMD_ORDERADM_H to ensure that the correct client is set up properly.
  
  
  
  Check for Transport Issues:
  
  If the issue arose after a transport, review the transport logs and ensure that the transport did not inadvertently create multiple entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to CRM configuration for any specific guidelines or recommendations regarding the modeling client.
  
  
  
  System Restart:
  
  In some cases, after making changes, it may be necessary to restart the application server or perform a system refresh to ensure that the changes take effect.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Backup: Always ensure that you have a backup of your data before making changes to the database tables.
  
  By following these steps, you should be able to resolve the CRM_ES318 error and ensure that your SAP CRM system is configured correctly.