How To Fix CRM_ERP_IL094 - Could not determine attributes of item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 094

• Message text: Could not determine attributes of item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL094 - Could not determine attributes of item ?

  The SAP error message CRM_ERP_IL094: "Could not determine attributes of item" typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning) systems, particularly when dealing with item attributes in sales orders, quotations, or other documents.
  Causes:
  
  Missing Configuration: The item type or product may not be properly configured in the system. This can include missing master data or incorrect settings in the product hierarchy.
  Data Inconsistencies: There may be inconsistencies in the data between the CRM and ERP systems, such as missing or incorrect attributes for the item in question.
  Integration Issues: Problems with the middleware or integration settings (like SAP PI/PO) can lead to data not being transferred correctly between the systems.
  Authorization Issues: The user may not have the necessary authorizations to access the item attributes.
  Custom Code: If there are custom enhancements or modifications in the system, they may interfere with the standard processing of item attributes.
  
  Solutions:
  
  Check Master Data: Ensure that the item or product in question has all the necessary attributes defined in both the CRM and ERP systems. This includes checking the material master data in ERP.
  Review Configuration: Verify the configuration settings for the item type in both systems. Ensure that the item category and product hierarchy are correctly set up.
  Integration Monitoring: Use transaction codes like SLG1 (Application Log) or SMQ1/SMQ2 (Queue Monitoring) to check for any errors in the integration process. Look for any failed messages that might indicate where the problem lies.
  Authorization Check: Ensure that the user has the necessary authorizations to view and process the item attributes.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may involve looking at the relevant function modules or classes that handle item attribute determination.
  Consult Documentation: Review SAP Notes and documentation related to the specific error message for any known issues or patches that may address the problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes like CRM_ORDER, CRM_MAINTAIN, and MM01 (for material master) to help in troubleshooting.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.