How To Fix CRM_ERP_IL093 - Could not determine attributes of header

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 093

• Message text: Could not determine attributes of header

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL093 - Could not determine attributes of header ?

  The SAP error message CRM_ERP_IL093: "Could not determine attributes of header" typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning), particularly when dealing with sales orders, quotations, or other documents that require header information.
  Causes:
  
  
  Missing or Incomplete Data: The error may arise if the system cannot find the necessary header data for the document being processed. This could be due to missing entries in the database or incomplete configuration.
  
  
  Configuration Issues: Incorrect or incomplete configuration in the integration settings between SAP CRM and SAP ERP can lead to this error. This includes settings related to document types, item categories, or other relevant parameters.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data, leading to the inability to determine header attributes.
  
  
  Data Consistency Issues: If there are inconsistencies in the data between the CRM and ERP systems, such as mismatched document types or missing master data, this error can occur.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard processing logic, causing this error.
  
  
  Solutions:
  
  
  Check Data Completeness: Ensure that all required header data is present and correctly populated in the relevant documents. Verify that the necessary master data (like customer, material, etc.) exists and is correctly maintained.
  
  
  Review Configuration Settings: Check the configuration settings in both SAP CRM and SAP ERP. Ensure that the integration settings, document types, and item categories are correctly defined and aligned between the two systems.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to access the required data. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  Data Consistency Check: Perform a consistency check between the CRM and ERP systems. This may involve checking for any discrepancies in document types, item categories, or other relevant data.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may involve looking at the function modules or methods that are responsible for determining the header attributes.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates and fixes for known issues.
  
  
  Engage SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, document types, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, VA01, VA02, etc., which may be involved in the processes leading to this error.
  Integration Scenarios: Understand the integration scenarios between SAP CRM and SAP ERP, including the data flow and dependencies.
  Documentation: Review SAP documentation related to CRM-ERP integration, as it may provide insights into common issues and best practices.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.