How To Fix CRM_ERP_IL014 - The customer number does not exist

CRM_ERP_IL014 - Overview

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 014

• Message text: The customer number does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL014 - The customer number does not exist ?

  The SAP error message CRM_ERP_IL014, which states "The customer number does not exist," typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning). This error indicates that the system is unable to find the specified customer number in the relevant database.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the ERP system, or it may not have been replicated from CRM to ERP.
  Data Synchronization Issues: There may be issues with data synchronization between the CRM and ERP systems, leading to discrepancies in customer records.
  Inactive Customer: The customer number may exist but could be marked as inactive or blocked in the ERP system.
  Different Logical Systems: The customer number may exist in a different logical system that is not currently being accessed.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any