How To Fix CRM_ERMS_WORKBENCH031 - Workitem cannot be completed; item may be locked; try again later

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_WORKBENCH -

• Message number: 031

• Message text: Workitem cannot be completed; item may be locked; try again later

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_WORKBENCH031 - Workitem cannot be completed; item may be locked; try again later ?

  The SAP error message CRM_ERMS_WORKBENCH031 indicates that a work item in the CRM system cannot be completed because it is currently locked. This can happen for several reasons, such as another user or process currently accessing the work item, or the work item being in a state that does not allow it to be completed.
  Causes:
  
  Locking by Another User: Another user may be currently processing the work item, which prevents you from completing it.
  System Lock: The work item may be locked by the system due to a previous transaction that did not complete successfully.
  Workflow Issues: The work item may be part of a workflow that is currently in progress or has encountered an error.
  Database Lock: There may be a database lock on the work item due to ongoing transactions.
  
  Solutions:
  
  Retry Later: As the error message suggests, wait for a while and try to complete the work item again. The lock may be