How To Fix CRM_ERMS_WORKBENCH006 - Invalid E-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_WORKBENCH -

• Message number: 006

• Message text: Invalid E-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_WORKBENCH006 - Invalid E-mail address ?

  The SAP error message CRM_ERMS_WORKBENCH006 indicates that there is an issue with an invalid email address in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the Email Response Management System (ERMS). This error typically arises when the system attempts to process an email address that does not conform to the expected format or is not valid for some reason.
  Causes:
  
  Incorrect Email Format: The email address may not follow the standard email format (e.g., missing "@" symbol, invalid characters).
  Empty Email Field: The email address field may be empty or not populated correctly.
  Domain Issues: The domain part of the email address may not be valid or reachable.
  Data Entry Errors: Manual entry errors when inputting the email address.
  
  Configuration Issues: There may be issues with the configuration settings in the ERMS or CRM system that affect email processing.
  
  Solutions:
  
  Check Email Format: Ensure that the email address is correctly formatted. It should